Privacy Policy
This Privacy Policy describes how HomePro Sites ("we," "us," or "our") collects, uses, and shares information about you when you use our website, services, and applications (collectively, the "Services").
01 Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Name, email address, phone number, and business information when you create an account or request our services
- Business details such as company name, service areas, and trade specialties
- Payment information when you subscribe to our services
- Communications you send to us, including support requests and feedback
- Any other information you choose to provide
Information We Collect Automatically
When you use our Services, we automatically collect:
- Log information, including access times, pages viewed, IP address, and the page you visited before navigating to our Services
- Device information, including hardware model, operating system, and browser type
- Location information based on your IP address
- Information collected by cookies, pixel tags, and similar technologies
Information from Third Parties
We may receive information about you from third parties, including:
- Publicly available business information from sources like Google Business Profile, Yelp, and public records
- Analytics providers and advertising partners
- Business partners and service providers
02 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Build and manage your website and digital presence
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
03 Information Sharing
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with applicable law
- If we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property, and safety of us or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
- With your consent or at your direction
Text Messaging & SMS Communications
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt-in to receive text messages from HomePro Sites, your phone number and consent to receive messages will be kept strictly confidential. We will never sell, rent, or share your text messaging opt-in information with third parties for their marketing purposes.
04 Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security.
05 Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
06 Your Rights and Choices
Account Information
You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
Cookies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Communications
You may opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Text Messages
If you have opted in to receive text messages, you may opt out at any time by replying "STOP" to any message you receive from us or by contacting us directly. Standard message and data rates may apply.
07 California Privacy Rights
California residents have certain rights under the California Consumer Privacy Act (CCPA). These include the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information
- Opt out of the sale of your personal information
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided below.
08 Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.
09 Changes to This Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access our Services.
10 Contact Us
If you have any questions about this Privacy Policy, please contact us at:
HomePro Sites
Email: [email protected]